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Holiday 2023

2024 must-add products

Refresh your store to kick off 2024. Get the newest and trendiest products now from Gelato

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2024 must-add products

Refresh your store to kick off 2024. Get the newest and trendiest products now from Gelato

New Year, new store - Must-add styles

5 top trends for 2024

The new year is a good time to breathe new life into your product lineup. Explore the top 5 trends to entice your customers & how to utilize them in your store:

Scale with software into 2024

Supercharge your sales with our suite of software tools! Learn how to crush the rush with our pro toolkit.

The magic of personalized gifts

Personlization - it’s in season, every season. Check out our tips on how to make the most of the trend.

Holiday season order deadlines

Ensure your customers receive their gifts before December 24th

Holiday last order dates for 2024 will be published later in the year.

We're here to help you win, here's how:

Local production

We’ve increased our global production network to make sure your parcels are produced locally.

Fast delivery

We’ve added more global distribution partners so your packages are delivered as quickly as possible.

Product catalog

We’re adding dozens of new products so that you can launch bestsellers that your customers will love!

Customer support

We’re here to support you 24/7 and have grown our support team to ensure you receive quick help.

Don’t let important dates slip by

Our comprehensive ecommerce calendar helps you stay ahead of the game with essential reminders and actionable insights.

Get prepared with key tricks and tips

Peak learnings from a seasoned ecommerce seller

Check out our exclusive webinar with seasoned ecommerce entrepreneur Alex Østergaard, founder of Nbourhood. In this session, Alex shares priceless pointers he's become accustomed to during the peak season.

Expert tips for holiday season success!

Watch our exclusive webinar with seasoned ecommerce entrepreneur Steve McCormick, founder of Vintaprints. In this session, we sit down with Steve who shares invaluable tips for achieving success during the festive rush.

Launch new apparel products with ease

Can’t miss webinar: Kerry Egeler shares 4 AI tools you can use to speed up your apparel design process. Use these tips to launch new products ahead of the sales rush!

Calendars are your next seasonal best seller

Calendars transform into cherished gifts and timeless keepsakes. Add them to your store today

Don't let holiday dates slip by

Our comprehensive e-commerce calendar helps you stay ahead of the game with essential reminders and actionable insights.

Holiday FAQs

What should I do with the order deadlines?

We recommend that you review and communicate the order deadlines to your customers, so they can order their gifts in time to arrive prior to December 25. Last order dates will be communicated on this page as soon as they are ready.

What should I do if my order is still "in transit" after the estimated delivery date?

We will provide the estimated delivery dates for each of your orders. The earlier the order is received, the higher the chance of delivery before Dec 25. We will update our estimates as events unfold, but also recommend following carrier updates for real-time alerts.

Can I upgrade my shipping method after the order is placed?

Once an order is printed it is not possible to change the shipping method. If the order is still in the status "uploading" or "passed" it can quickly be canceled and reordered with an updated shipping method via the Gelato Dashboard. Please refer to this page for further information.

What should I do if my customers aren't happy with their received order?

In the rare case that a customer lets you know of an issue with an order, our customer service team will be here to help! In order to speed up the resolution please follow the recommendations in this Help Center article.

How do I contact Gelato Customer Support?

Our customer support team is here to help 24/7, you can find our contact information here.